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Have a problem with a product? Vocalize your opinion.
Save the item and contact the company. Many companies are receptive to feedback and are serious when it comes to quality. Tell them the problem. They normally want to make you a satisfied customer and will send out replacement product, refunds, and/or free item coupons. The same goes for positive feedback. Do you love a product? Tell them so. Sometimes you get rewarded with free coupons.